Rudra is a customer care establishment which aims at almost customer satisfaction, our basic objective being to establish a long term and symbiotic relationship with our valued customers. To achieve this objective, we do a lot of value addition to provide the best experience to our customers. We try to update them about the latest technologies available, provide the solutions quickly and effectively and strive to provide the best after-sales support that is available in the industry today. We maintain a very low machine per engineer ratio in our endeavor to provide efficient services. One of RUDRA's main strengths is its ability to maintain the confidence of its Customers. Customer satisfaction has been the driving force behind our business growth. We have been investing in people and processes to sustain and improve service levels. It enabled us to achieve long and mutually rewarding relationship with our existing customers and win many referral customers. More than 70% of our business is through repeat orders from our existing customers. RUDRA has been able to maintain the relations with its customers for years and years because of its fierce commitment towards customer satisfaction.